The short version

I only collect what I need to respond to you and to keep this website running well. I do not sell your information. Please do not share sensitive health details through the contact form, since it is not a secure or monitored channel.

Who this policy covers

This policy applies to anyone who visits threadcounselingservices.com or reaches out to me through the contact form. Once you become a client, the information related to your care is protected under separate health privacy rules rather than this website policy.

Information I collect

Information you provide: when you fill out the contact form, I collect the details you choose to share, such as your name, phone number, the reason you are reaching out, and the insurance you plan to use. I use this only to respond to your inquiry.

Information collected automatically: like most websites, this site may gather basic technical information such as your general location, browser type, and the pages you view. This helps me understand how the site is performing, and it is not used to personally identify you.

How I use your information

I use the information I collect to:

•     Respond to your questions and inquiries

•     Follow up about scheduling or next steps

•     Keep the website secure and working well

•     Understand which pages are helpful so I can improve them

How your information is shared

I do not sell, rent, or trade your information. I may share limited information with trusted services that help me run this website and manage inquiries, such as my website platform and email provider, and only as needed to serve you. I may also share information when the law requires it or when it is necessary to protect someone's safety.

A note about sensitive information

The contact form is a simple way to start a conversation, but it is not a secure, encrypted channel, and it is not monitored in real time. Please keep your message general and avoid sharing detailed health information through the form. If you are in a mental health emergency or need immediate help, please go to the nearest emergency room, call 911, or call or text 988.

Website analytics

If analytics are used on this site, they are set up with the sensitivity of a counseling practice in mind. Tracking is limited to general informational pages, and no health details or information that could tie a person to seeking care are collected.

Cookies

This website may use small files called cookies to help pages load properly and to support basic analytics. You can adjust or block cookies through your browser settings at any time.

Links to other websites

My site may link to outside resources, such as crisis lines or insurance providers. I am not responsible for the privacy practices of those websites, so I encourage you to review their policies when you visit them.

Children and minors

I work with pre-teens, teens, and young adults, and I welcome families. This website is intended for use by adults, including the parents and guardians who are seeking care for a young person. I do not knowingly collect information directly from a child through this website without a parent or guardian involved.

Your choices

You are always in control of what you share. You can choose not to use the contact form and reach me by phone or email instead. If you have already submitted information and would like me to update or remove it, just let me know.

Changes to this policy

I may update this policy from time to time as my practice or this website evolves. When I do, I will update the effective date shown at the top of this page.

Questions or contact

If you have any questions about this policy or how your information is handled, please reach out.

Kellie Nielsen, M.S., LPC, NCC

Thread Counseling Services

305 N Lawler, Suite 6, Mitchell, SD 57301

Kellie@threadcounselingservices.com

(605) 501-6681